The hospitality industry plays a vital role in creating memorable experiences for guests. From luxurious hotels to bustling restaurants, this sector thrives on providing exceptional service. However, behind the scenes, there is a pervasive issue that needs urgent attention: sexual harassment.

It is essential to know guidelines, facts and the law about alcohol in the UK, primarily if you work in establishments serving alcoholic drinks. Here we help you understand the UK’s rules on alcohol.

Hyatt Hotels Corporation is a globally recognised player in hospitality. We have a presence in almost 70 countries on six continents, with 60+ years of delivering distinctive experiences to guests, owners, and World of Hyatt members.

“Umbrella Training’s numerous offerings of apprenticeships and their flexible and tailored approach in delivering apprenticeships to our teams are of tremendous value to our organisation”

I am Marshall Bax, I’m currently working as a CDR at The Pig at Bridge Place.

I chose the apprenticeship because I thoroughly enjoyed the Level 2 Team member apprenticeship with Jonathan in 2018; so much so that I chose to do my next qualification three years down the line in 2021/2022. I also took an assistant manager role at an independent restaurant in Ramsgate, where I felt I would benefit from having the support and guidance of Umbrella to become the best leader I can be; and strive for greatness.

At Iconic Luxury Hotels we have identified that apprenticeships have provided a certain degree of flexibility within our team in relation to recruitment and retention.

The nature of the apprenticeships has assisted in staffing and supported our succession planning model.