Shaping the Future Leaders of Luxury Hospitality

At Umbrella Training, we know that exceptional service in luxury hospitality begins with exceptional people. That’s why we’ve created a Luxury Hospitality Leadership Programme, a first-of-its-kind, structured hospitality management training programme designed to develop the next generation of leaders in five-star hotels, fine dining restaurants, and world-class venues.

This exclusive luxury leadership programme is limited to just 15 apprentices per cohort, ensuring each participant benefits from personalised coaching, immersive learning, and direct exposure to senior leaders across the luxury hospitality sector.


Why Choose Our Luxury Hospitality Leadership Programme?

The First Programme of Its Kind in the UK
This structured hospitality leadership development programme has been designed in partnership with industry experts to meet the evolving needs of luxury hotels, resorts, and premium hospitality businesses.

Face-to-Face Learning with Considerate Scheduling
Most training takes place in person to encourage deep engagement, with select virtual sessions to keep your team in the business during peak periods.

Funded Through the Apprenticeship Levy
Businesses can use their apprenticeship levy to fund the programme, or we can help secure alternative funding, making this leadership training in hospitality accessible and cost-effective.

Industry-Led Luxury Masterclasses
All masterclasses are delivered by some of hospitality’s most respected trainers at no additional cost to your business.

Opportunities for Employers to Engage
Participating employers can:

  • Host a training session at their own luxury venue.

  • Offer private venue tours, giving apprentices a behind-the-scenes look at premium hospitality environments.

  • Meet apprentices directly, General Managers and Managing Directors can share leadership insights and inspire future luxury hospitality leaders.

What Apprentices Will Gain from This Hospitality Leadership Training?

Over 12 months, participants complete the Level 4 Hospitality Manager Apprenticeship combined with exclusive luxury leadership training, including:

  • Luxury Guest Engagement – Elevating service standards to world-class levels.

  • Handling Challenging Conversations – Developing diplomacy and confidence.

  • Luxury Storytelling & Culture – Crafting authentic, memorable guest experiences.

  • Financial & Business Acumen – Managing budgets, forecasting, and driving sustainable profitability.

  • Leadership Development & Emotional Intelligence – Building high-performing, people-focused teams.

  • Cultural Intelligence & Inclusive Leadership – Leading diverse teams and understanding global guests.

  • Sustainability in Luxury Hospitality – Aligning exceptional service with eco-conscious innovation.

Participants also benefit from:

  • One-to-One Coaching & Mentorship to accelerate personal growth.

  • Structured Development Plans to ensure consistent progress.

  • Peer Networking & Industry Exposure with other high-potential hospitality professionals.

  • End-Point Assessment & Certification to formalise their leadership achievement.

Eligibility for the Luxury Hospitality Leadership Programme

To qualify for this hospitality apprenticeship programme, applicants must:

  • Be 16 or older at the programme start date.

  • Have the right to work in England and have lived in the UK/EEA for three years prior.

  • Be employed in a relevant role (minimum 30 hours per week) with up to six hours weekly dedicated to apprenticeship training.

  • Not be enrolled in another funded apprenticeship or education programme.

  • Demonstrate that this hospitality leadership development programme will provide new skills and knowledge.


Investing in the right leadership training today creates the luxury hospitality leaders of tomorrow.

Secure a place now | Book a meeting with Sam Cousltock or email info@umbrellatraining.co.uk to discuss how your business can benefit from this exclusive luxury leadership programme.

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