Fully funded BOOST Training session*
To boost confidence, skills and behaviour in order to positively sell over the phone and in face to face situations. The session will develop a basic understanding of the core principles of sales. Ideal to anyone new to a sales role with little experience. Relevant for new reservationists, receptionists and waiters etc.
Learning Outcomes
Understand what makes a great sale
How to create a great first impression
Using effective questioning and listening to identify customer needs
*BOOST delivery Terms & Conditions
All courses are funded by Umbrella Training and an ESF initiative called Hospitality Pathways aka BOOST. Each course requires a submission of an application form and formation of a short individual learning plan with your learning consultant.
To be eligible, you must work in a London business and be a London resident.
Please contact our commercial team on info@umbrellatraining.co.uk should you live/work outside of London as we can offer these courses commercially.