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BOOST session - CUSTOMER SERVICE

  • Umbrella Training - Online Event (map)

Fully funded BOOST Training session*

To boost understanding of the impact COVID19 had in your organisation. To focus on developing the critical skills needed to effectively manage change in the workplace and how to motivate people through the change process. Perfect for those who have responsibility for leading and managing people through change at work.

Learning Outcomes

  • Customer journey through covid-19

  • Strategies that can help create a positive first impression and impact on your business.


*BOOST delivery Terms & Conditions

All courses are funded by Umbrella Training and an ESF initiative called Hospitality Pathways aka BOOST. Each course requires a submission of an application form and formation of a short individual learning plan with your learning consultant.

To be eligible, you must work in a London business and be a London resident. 

Please contact our commercial team on info@umbrellatraining.co.uk should you live/work outside of London as we can offer these courses commercially.

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‘In conversation with’... Adele Oxberry FIH MIoD

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6 April

‘In conversation with…’ Gurjit Sandhu from Maybourne Group