See what some of our apprentices have to say about their experience working with Umbrella.
Sarah Nerys-Judge – Apprentice of the Year 2017 – Shine Awards
In Chatham, youth unemployment is above the UK average. Many young people find themselves out of work, education and training. However, Sarah Nerys-Judge wanted to break that mould. She started cooking from a young age with her mother and grandmother, a pastry chef in London, and aspired to make a name for herself in Hospitality.
Having started a level two Apprenticeship at Mid-Kent college, she attended the Big Hospitality Conversation in Ashford, Kent. It was here she was encouraged to take up a level three chef Apprenticeship at Hyatt Regency London – The Churchill to make her dreams a reality; joining us May 2016.
When we interviewed Sarah, she spoke passionately about why she wanted to become a chef and why she would like to continue with an Apprenticeship. When Sam Coulstock (Business Relations Director for Umbrella Training) met her, he said “Sarah stood out from the crowd asking great questions and showing she had a passion for cooking. She knew what she wanted.”
But it was when she completed her working interview with the Hyatt kitchen team that we truly appreciated how talented Sarah was – demonstrating a vast set of high-level skills for an Apprentice. Since then, Sarah’s continued to wow us with her dedication and quality of work, as well as her commitment to her career and Hospitality. Her positive, can-do attitude inspires fellow Apprentices and colleagues to follow her lead. She’s enthusiastic, determined and persistent; with a calm and kind nature, making her a joy to work with. She became an asset to our culinary team, with her fellow colleagues knowing they can fully rely upon her. What’s astonishing, to me, is she was able to do so while supporting her family in looking after her sister who is disabled.
Some of Sarah’s achievements over the course of her Apprenticeship were:
• Won the inaugural Purple Umbrella award this year – awarded to just one Umbrella Apprentice who has demonstrated extraordinary commitment to their Hospitality Apprenticeship, upon winning this award, Heike Becker (LDM) had said “We are thrilled Sarah has won this award. The way she has represented herself throughout her Apprenticeship with our business, her commitment and the use of her initiative have all added tremendous value to our hotel and Hyatt as a company. We’re confident she will achieve her dream of establishing her own restaurant in the not too distant future.”
• Together with Executive Chef Jef Foster and another one of our Apprentices, Liam Ferguson, Sarah has become the ‘face’ of Apprenticeships for Umbrella Training; representing young chefs from Kent in PR and marketing activities
• Is now travelling Europe to cook in different countries after completing her Level 3 Apprenticeship and is developing some cultural knowledge of cooking and styles of how to cook the dishes by doing so Sarah also took great pride in her work with a high regard for details; seeking feedback so that she can drive herself forward and improve. She never shied away from a task or a challenge, seeing it as a learning opportunity. When a mistake had been made, she took full ownership, making sure she learnt from the experience, so it doesn’t happen again.
Despite having worked in an incredibly busy kitchen environment and a complicated home life, Sarah always stayed on top of projects, completing her coursework on time and to a high standard. In addition to this, Sarah had delivered exceptional value to every department she had worked within. For example, during her time in pastry, Sarah was involved in menu creation. She was asked to design her own desserts for the menu – her lemon custard, meringue and rhubarb compote was so good that we had to add it to the menu; generating additional revenue for the business.
Sarah has finished her Apprenticeship; the world is her oyster. She’s exceeded in all areas of her Apprenticeship and has gone above and beyond in her duties as an ambassador, a colleague and an employee. She dreams of owning her own vegetarian and vegan restaurant and everything she does brings her one step closer to achieving this; developing her skills and connections along the way. We’re confident she’ll succeed in this. Sarah is now travelling Europe, mainly Spain to gain a better understanding and have some good food knowledge about traditional Spanish dishes.
Harry Sellick – Umbrella Training – Highly Commended Apprentice 2017
Harry applied for one of the most prestigious Apprenticeships with one of London’s finest hotels back in October 2016.
Harry demonstrated skills as a young, ambitious and hard-working. This has helped him develop himself as well as certain skills that he applies in his work to keep on top of a busy day-to-day sector.
Since his start at The Goring, Harry has felt more determined to follow a career in the Hospitality industry.
The support he has received from The Goring team and Umbrella Training has enabled him to feel more confident in how he approaches work and has given him a good idea as to how he would like to develop his career path into Hospitality.
This is Harry’s first time living away from home as he lives in at the hotels accommodation, which has given Harry the wider life skills of managing his own wages, paying taxes and spending wisely as well as living independently.
All of these experiences are helping Harry improve on a daily basis to communicate with his team more efficiently, present himself professionally, and most importantly how he positively deals with guests at The Goring. Harry has been able to develop his excellent organisation and time keeping skills as well while working in the Concierge Team.
Harry has been welcomed by all at the hotel especially as the culture of Apprenticeships is being expanded internally and this ensure he shares common ground with many of his colleagues at The Goring.
In Harry’s own words “I am excited for what is to come next in my personal as well as professional life, I am eager to learn, and all thanks to way in which The Goring has nurtured and guided me from the moment I walked in. This of course, includes the possibility they have granted me through doing an Apprenticeship programme with Umbrella Training. I see my job as not just a job but also a place where I can develop and grow. I look forward to my future now more than ever.
Now I have achieved I am looking at starting my next level and continuing my career at The Goring and with Umbrella Training supporting me all the way.”
Jean Louis Gbezo
Jean Louis says:
Jean Louis started his journey with us in 2015 as an intermediate Apprentice working across various departments. He has now qualified in two different level Apprenticeships including management and is a valued Duty Manager at the Rembrandt Hotel.
“I really appreciate the support and training provided by my Umbrella trainer and certainly the flexibility offered is far better than being at college. This apprenticeship is really assisting me with my career and the hotel is a fantastic place to work.
My colleagues are so understanding and supportive and this is backed by Umbrella Training when they come to see me. I really recommend this route for young people especially as they can really learn from the inside and be paid a salary. Umbrella will help you find your way that’s for sure.”
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Company Number - 08284521 Registered Address: 32 Alamein Avenue, Chatham, Kent, ME5 0HZ